Every Charisma Ring has a 2-year limited warranty from the date of delivery.

What it covers

  • Defects in materials and workmanship under normal use
  • A battery that stops holding a charge
  • Sensors or lights that stop working
  • A charging cradle that stops working

What it doesn't cover

  • Scratches, dents and normal wear
  • Damage from accidents, drops, crushing or misuse
  • Loss or theft
  • Repairs or changes made by anyone other than Anywhere Healing

How to make a claim

  1. Email contact@anywherehealing.com with your order number and a short description of the problem; a photo or video helps.
  2. We reply within 2 business days, usually with a few quick checks to try first.
  3. If the ring is covered, we repair or replace it at no cost, including shipping.

This warranty is in addition to your rights under local consumer law. For returns within 30 days, see our refund policy.