Refund policy

You have 30 days after you receive your order to request a return.

To be eligible, the item must be in like-new condition, with all its parts (ring or device, charger, cable) and its original packaging. You'll also need your order number or proof of purchase. Trying a ring on and wearing it for a few days is fine.

How to return
Email us at contact@anywherehealing.com with your order number. Don't send anything back before we reply; items sent without a return request first can't be accepted. If the return is accepted, we'll email you a return shipping label and instructions. Returns go to:

Anywhere Healing
701 Tillery Street, Unit 12-1038
Austin, TX 78702
United States

Wrong ring size
If your Charisma Ring doesn't fit, contact us within 30 days of delivery and we'll exchange it for your size. See the ring size guide, or choose "Sizing kit first" when you order.

Damaged, defective or wrong item
Please check your order when it arrives and contact us right away if anything is damaged, defective or not what you ordered, so we can make it right. Defects after 30 days are covered by our 2-year limited warranty.

Non-returnable items
Gift cards can't be returned.

European Union 14-day cooling-off period
If your order ships to the European Union, you may cancel or return it within 14 days for any reason, without giving a justification, on the same condition terms as above.

Refunds
We'll let you know once we've received and inspected your return, and whether the refund is approved. Approved refunds go back to your original payment method within 10 business days. Your bank or card company may take a few more days to post it. If more than 15 business days have passed since we approved your return, contact us at contact@anywherehealing.com.